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Case study / Digital Automation Specialist / Frontend Developer — Web & EDM · 2018–2026

World Vision Australia

Primary outcome

1000+ email builds

1,000+ web pages and email designs shipped to WCAG 2.1 AA standard. Researched and pitched an interactive, CSS-only email navigation menu, evidencing $79K in annual donations from the existing menu and an unserved mobile audience. Ran internal showcase sessions introducing dark mode, countdown timers and kinetic email across marketing and creative teams.

System map

FIG. 01 / DELIVERY
01 / INPUTReach supporters reliably across donor journeys built on disparate legacy systems, at high volume and on deadline.
02 / SYSTEMBuilt a modular email design system — a central hub of production-ready modules and documentation any team member could self-serve from — skinned into two branded themes, both engineered to render correctly in device dark mode across Apple and Android. Owned end-to-end campaign delivery in Oracle Responsys, from brief and scoping through build, QA and weekly reporting.
03 / RESULT1,000+ web pages and email designs shipped to WCAG 2.1 AA standard. Researched and pitched an interactive, CSS-only email navigation menu, evidencing $79K in annual donations from the existing menu and an unserved mobile audience. Ran internal showcase sessions introducing dark mode, countdown timers and kinetic email across marketing and creative teams.
Challenge
Reach supporters reliably across donor journeys built on disparate legacy systems, at high volume and on deadline.
Approach
Built a modular email design system — a central hub of production-ready modules and documentation any team member could self-serve from — skinned into two branded themes, both engineered to render correctly in device dark mode across Apple and Android. Owned end-to-end campaign delivery in Oracle Responsys, from brief and scoping through build, QA and weekly reporting.
Outcome
1,000+ web pages and email designs shipped to WCAG 2.1 AA standard. Researched and pitched an interactive, CSS-only email navigation menu, evidencing $79K in annual donations from the existing menu and an unserved mobile audience. Ran internal showcase sessions introducing dark mode, countdown timers and kinetic email across marketing and creative teams.

Technology and methods

Oracle Responsys · RPL · Design Systems · Dark Mode · WCAG 2.1 · A/B Testing · Campaign Delivery

Contact

Let’s build and run something that scales.

A high-traffic portal, an ongoing website management brief, or a complex automation workflow — I bring an owner’s discipline to every site I run.